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X-WR-RELCALID:BayAreaScience.org Using Natural Language Processing & Machine Learning to improve customer care at Uber 20180418T183000
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URL;VALUE=URI:https://www.bayareascience.org/calendar/index.php?com=detail&eID=22493
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SUMMARY:Using Natural Language Processing & Machine Learning to improve customer care at Uber
DESCRIPTION:COTA stands for Customer Obsession Ticket Assistant\, a tool that uses machine learning and natural language processing (NLP) techniques to help agents deliver better customer support. Leveraging...\n______________________________\nThis Event Downloaded From a Helios Calendar Powered Site
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