Towards an Inclusive and Participatory Design Process

Elizabeth Goodman is a design researcher at 18F. She studies how people live to design and develop tools that support them. Over the course of a project, she might translate relevant scholarly work into action; break down large, complicated questions into smaller projects to prioritize them; map the cultural and social landscapes that new products and services will inhabit; and facilitate the participation of future users and other project constituencies in decision-making.